FAQ

• Is LevelUp Casino safe?

  Yes, LevelUp Casino is one of the safest online casinos today. They invest heavily in advanced encryption measures, amongst other things, and ensure that any information shared between you and the casino is kept secure. Plus, they have built a reputation as reliable over the years they’ve been in operation. All games have also been tested for fairness by independent auditors, further boosting players’ confidence.

• Can I play on my mobile device?

  Yes, LevelUp Casino is available on both desktop and mobile devices. Players enjoy playing on their tablets or smartphones without downloading any additional software.

• Are there bonuses or promotions?

  Yes, LevelUp Casino offers a range of bonus funds and promotions for all players. The website also runs regular seasonal offers, so keep an eye out for these.

• What payment methods are available?

  LevelUp Casino accepts various popular payment methods, including Mastercard, Visa, Neteller, and Skrill. Head over to their website for the full list of accepted payment methods.

• Is there a customer support team?

  LevelUp Casino has a dedicated customer service team, reachable via email or live chat. The team is available 24/7 and can help with any queries.

• What games are available?

  LevelUp Casino offers a rich portfolio to pick from! From classic casino favourites like Poker and Roulette to new, exciting games like Dragon Spin, nobody’s walking home empty-handed. If that sounds too traditional for you, how about playing some Life of Luxury? Enjoy an adventure with the Pharaohs, Vikings, and Fairies as you spin unique reels and collect precious gems along the journey! Even the progressive jackpot game offers players a chance to win big. To sum it up: whatever your tastes might be, chances are LevelUp Casino has it!

• Is there a VIP program?

  Yes, LevelUp Casino runs a loyalty program where players earn marks with each game they play. These can then be exchanged for bonus funds or other rewards.

• Are the games fair?

  Independent auditors certify all the games at LevelUp Casino as fair and secure. All the LevelUp Casino games use Random Number Generators (RNGs), which ensure that every outcome is completely random and fair. So, you get to play any game with full confidence, knowing that everything is above board and fair. And this means that players will enjoy a safe gaming experience with real chances of winning.